Please verify that the user is using the Global calendar as their base calendar in the Calendar setting (User > My Details > Calendar Edit)
I have uploaded UK Public Holidays into our Global calendar and on timesheets these days are then shaded grey to indicate non-working time. However one of my team doesn't have the shading. She has the exceptions pulled from the global calendar just no shading. Any ideas why this would be? Thanks
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That did the trick - thanks