Hi Viviani, all you need to do is revoke their existing license and then assign them a full license. That should do the trick!
How can I change a user type from Team member to Full?
I have upgraded my licenses from Team member to Full and I cannot change the already invited user's type.
I'd rather not have to delete all invited users as they are project managers and/or resources on the project and subprojects created.
Please assist as this is impacting on my project progress.
Note I am a super user on the system.
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To change your users' licenses from T&E to full, you will want to go to the people module, where you'll find the admin tab.
From there, select the relevant user and click revoke license.
Then you will be able to similarly assign a license from existing licenses.
Please note you'll also require to be an admin to perform these operations.
Many thanks, all sorted! I ended up under People selecting the user, and under admin/license selected a random full license,