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what is the validity of a License?

Hi, i assigned a license to a new user a few weeks ago. And his license is expired. It shouldn't be expired so early?

Please advise.

Thanks,

Tamana

 

Tamana Sinha Answered

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Hi Tamana, this is based on the type of license that was assigned.  If you created a new user by default they get a trial license that expires after 2 weeks (that is what it sounds like they were given).  If you assign them a full, time tracking, or time & expense license it will expire based on the term of your contract (month to month, 6 months, 1 year, 3 years, etc.).

Josh Santos 0 votes
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