We do have a 24x7x365 phone line for Elite Success Plan customers. If you are interested we would recommend discussing with your Account Executive.
Live Support (Chat/Phone)
Having a Live Support feature on the Clarizen Success site would be a game changer. I find that the bi-weekly webinars are not very efficient and a lot of times leave me with more questions than answers. It is possible the solutions are in a thread on the Clarizen Success site, but I find myself wasting time digging through posts to find something that is only remotely similar or too outdated to be of help.
Please consider rolling out a Live Support feature, either via Chat or Phone.
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