Winter 2020 Update 1 (January 5, 2020)

New Features

Release date: January 5, 2019

This release includes the following new features and updates.

Functional area

Feature

Enabled by default

Requires admin setup

Affected audience

Reports

Rename column headers and chart axis names in reports

This feature is in Controlled Availability

  

 

All users

Reports

Cumulative Time-Series line charts

✔  

 

All users

Integrations

SharePoint enhancements:

  • Default Integration Path for Cases
  • Discussions inherit Default Integration Path from parent entity

  

 

All users

Configurations

Predefined Lookup Rules in Reference to Object Fields

  

 

Admins

Administration

Lite Admin - a new lighter version of the Admin role is generally available.

 

Admins

Data Loader

Option to download Fields list in rows is back

 

All users

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