Why did you use a scheduled workflow and not a regular workflow? Perhaps this is why it's only running once (at the defined timeframe).
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Trigger Workflow after Custom action
How can I trigger a workflow after a user has executed a custom action that changed the state of a project to ' Completed' .
Case: When a project of a certain type is set to complete, Set the state of the related request (Related Work) to Review.
What I've tried: In the All links configuration I've added a workflow with the following entries:
- Set Run Time: When a record is created, or when a record is edited and did not previously meet the rule criteria
- Evaluation Criteria:
$WorkItem.ProjectType='One Phase Project'&&$WorkItem.State='Completed'
- Update Field: $Case.State
'Review'
When I use a scheduled workflow rule, it works for only the first item (just to see if the workflow rule works). Because a normal workflow is not working when the state of the project is set to 'Completed' through a custom action. So I need this workflow rule triggered when the custom action 'Set Completed' is executed.
Thanks in advance!
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I've only used it to test it, a normal workflow is not working when the state of the project is set to 'Completed' through a custom action.
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You should bake the update to $Case.State in the Custom Action itself as opposed to doing via a secondary workflow rule.
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