It sounds like she has been automatically added to the followers of the project, if this is the case, she would stop receiving notifications when she is removed from the list of followers. This is a simple action, anyone who has access to view the project and followers listing (Profiles can be set to not show this) is able to add or remove followers, simply removing her would stop the notifications.
Post
FollowDisable Discussion Post Email Notifications?
I have a user who was "@ mentioned" in a Discussion Post on a Project. As expected, she received an email notifying her of that. But now, she gets an email for EVERY new Discussion Post on that Project. She does not have a role on that Project at all (Resource, PM, Manager, Owner, etc.), and she is not Following it.
Is there a way for her to disable email notifications for new Discussion Posts on that Project?
Thanks!
Please sign in to leave a comment.
4 comments
Date
Votes
Comment actions
She's definitely NOT in the list of Followers. That was the first thing I checked. Any other thoughts?
Comment actions
Did she click the unsubscribe link at the bottom of the notification?
Comment actions
Hey Josh, I will admit: I didn't even know that link existed! Never noticed it before... I'll let her know. Thank you!
Comment actions