Hi Dan,
You have to use the template Name, not Id.
This is indeed uncommon for the Clarizen API which usually uses External Id for the identifier.
Hope this helps,
Ophir
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We're using the API method CreateFromTemplate. We keep getting an error that says 'Template TM-2664 could not be found.' We verified that the Template exists, and works fine via a Custom Action.
Is there a specific security parm we need to trigger to allow a API CreateFromTemplate to find the actual template? (The ID is confirmed with Admin rights.)
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Hi Dan,
You have to use the template Name, not Id.
This is indeed uncommon for the Clarizen API which usually uses External Id for the identifier.
Hope this helps,
Ophir