We are using Clarizen Excel Developer add-in for integrating Clarizen to our Data Warehouse. The add-in stopped working and based on the troubleshooting steps, I had to uninstall the add-in. I am not able to install the add-in again and I keep getting an error. This has happened a couple of times. I got it working the first time by adding clarizen to trusted sites on IE.
Install log error:
Running checks for command 'VSTOR40\vstor_redist.exe'
Result of running operator 'VersionGreaterThanOrEqualTo' on property 'VSTORuntimeVersionInstalled' and value '10.0.50903': true
Result of checks for command 'VSTOR40\vstor_redist.exe' is 'Bypass'
'Microsoft Visual Studio 2010 Tools for Office Runtime (x86 and x64)' RunCheck result: No Install Needed
URLDownloadToCacheFile failed with HRESULT '-2146697208'
Error: An error occurred trying to download 'https://www.clarizen.com/apps/ExcelAddin/developer-net-4/Clarizen%20Excel%20Add-in%20V3.1.vsto'.
I've tried all possible solutions for HRESULT '-2146697208' error to no avail. I would really appreciate some help in resolving this. Thank you!