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Issue/Bug reporting by customers

I'm trying to set up external users so they can create issue/bug fix/change requests. When I set up an external user with full access, they are able to see all projects and all staff in the dropdowns. How can I set up the users so they can see only the projects that relate to their company and the staff members that are working on their account?

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Can you go to their properties and make sure the "external user" checkbox is set?

Clarizen Team 0 votes
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Yes, the test account I am using does have the external user box checked.

Import from old forum 0 votes