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Upgrade user

We are trying to upgrade a user from team member to full, and we do not have any open full licenses.


Also, we're having trouble reaching you at a phone number, we'd prefer to speak directly.


Thank you,

sheri walter Answered

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In order to upgrade this user you need to purchase a license (People >> Misc >> Buy additional licenses), and reassign a full license to that user.  I sent an email to your account manager to reach out and help.  You can also contact your Customer Success Manager directly (Rob).

Josh Santos 0 votes
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