Hello Marcia,
Clarizen has Quickstart packages, which are packs of interactive professional service hours which can be used for training, consulting, customizations and more.
I believe such a pack would be beneficial to you as it would indeed provide you 1 on 1 time with your customer success and be focused on the use case for your company.
I invite you to contact your account manager Stu Meinert or your cusotmer success manager Beata Genthner for further details.