I am working on a custom action on the Request entity, which will allow me to create a Task from a Request. I have a field, Request Reason, which is a pick-list and I have created this on both the Request (C_RequestReason) and Task (C_TaskRequestReason) entities, with identical values.
As I am creating the Task in the custom action, I want to be able to pass along the value of Request Reason from the Request to the Task, but I am not having any luck.
I have tried to simply use the existing custom fields, $C_TaskRequestReason = $C_RequestReason (Request Reason from PickList.png attached) with no luck.
I also tried to ask for user input, and then use this variable to assing to $C_TaskRequestReason (Request Reason from User Input.png attached), but again with no luck.
Any ideas?
I also need to be able to designate the task as belonging to the To-Do list.
Thanks!
Chris
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Chris,
Sorry you're having trouble. Since we are working with pick lists (and not standard "text" or "text areas"), in the field setter, you must convert the value to a string with the ToString function, as follows: ToString($C_RequestReason)
Hope this helps!
Rob
Awesome! Worked like a charm, thank you for the quick response Rob!
Any idea how to tie the task to the To-Do list?
Chris