Work Flow Rule to Automatically Assign Cases to User

We want to have all new Cases such as a Request be routed to one single user. Is there a way to set up a work flow rule to automatically assign a new Case/Request to this user?

Kevin Fulmer April 08, 2014 01:47 Answered

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There is indeed. If you hop on an Advanced Q&A session (http://webinars.clarizen.com) we can show you how to build out this rule.

Josh Santos April 16, 2014 20:35 0 votes

Work Flow Rule to Automatically Assign Cases to User

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