Post

3 followers Follow
0
Avatar

Recover deleted time entries

Hi team,

 

Is there a way to recover deleted time entries?  I don't see them stored in our account's recycle bin.

 

Thanks!

Virginia

Virginia Hoskins Not planned

Please sign in to leave a comment.

5 comments

0
Avatar

Virginia, 

I do not believe there is a way to restore them short of restoring your environment from a previous day on the backend which is not easily done. What is the situation?

Boris Krutiy 0 votes
Comment actions Permalink
0
Avatar

Hi Boris,

 

Thanks for getting back to me.  Basically, one of our users went t remove a resource from a project and accidentally selected delete this resource and all time entries associated with it instead of "Make this resource inactive."

 

If there is no way to easily restore it, no worries.  I just wanted to check with you all since I was unaware if there was anything we can do.

 

Thanks!

Virginia

Virginia Hoskins 0 votes
Comment actions Permalink
0
Avatar

Ah... Please open a case and I will send this to our Managed Services team to see if this information can be pulled 

Boris Krutiy 0 votes
Comment actions Permalink
0
Avatar

I need this type of information as well. Can we log a feature request to add these items to the recycle bin? Or an audit trail report?

Gayla Steiner 0 votes
Comment actions Permalink
0
Avatar

@gayla - thank you for your suggestion - I have logged a feature request on your behalf. For future reference, the ID is CR-277462.

Vanessa Michau 0 votes
Comment actions Permalink