Lori,
It looks like you opened a ticket for this as well and Tom is taking care of your request.
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Custom report, can't see
I am an admin and I can't see a custom report someone created and they seem to not be able to share the report, what do I do?
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How was this resolved? I have the same issue!
Many thanks,
Chloe
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Apparently there is a System Setting 8.18 (Settings > System Settings > 8.18) that prevent users from sharing reports. We have a hot fix to change the naming of this setting as it caused a lot of confusion. Please go ahead and turn this setting off and have a user try to share a report. Let me know of your findings.
This is what they sent me.
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