Hi Joel,
Thank you for reaching out! This might be a flash or a browser-related issue.
- Can you please check which browser the user is using and test with other browsers (IE, Chrome, Firefox). Does the issue persist within the other browsers?
- Please verify the co-worker has Flash installed.
If none of these steps help, could I please ask that you log a case at https://success.clarizen.com and provide a screenshot of what the user is experiencing? We'll be happy to investigate this further.
All the best,
Diana
Comment actions