Post

1 follower Follow
0
Avatar

is there a way to trace which rules were triggered

in process of adding some automation to our Clarizen Issue module.  Would help my configuration if i can tel which rule was triggered.  Is there anyway of telling what rule triggered? other than when it raise an error?

Motty Answered

Please sign in to leave a comment.

3 comments

0
Avatar

Motty, 

Are you looking to see a log of what is triggered and when it is triggered in the user interface other than the Error log provided?

Is the Error log and the corresponding Rule which was triggered and errored not sufficient?

 

Sincerely, 

Boris

 

Boris Krutiy 0 votes
Comment actions Permalink
0
Avatar

Hi Boris,

Sorry for the late respond.  im forseeing that i will get into an issue with few rules that trigger each other or all working for same trigger and if there was a way to see which rues run it would have helped.

thanks

Motty 0 votes
Comment actions Permalink
0
Avatar

Motty, 

I spoke with one of our engineers and you can create a discussion group and generate a post to this group using a workflow or Rule or a Custom Action. In either case, you would need to work with your Customer Success Manager or Professional Services team.

You can also try posting this question on the Customization section of the Forum or join one of our Advanced Q&A Webinars.

 

Sincerely,

Boris 

Boris Krutiy 0 votes
Comment actions Permalink