Peter,
Your change request was logged. ID: CR-248564.
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Currently when Clarizen receives mails though InterAct, it is able to add even inline images to the case (at least on replies)
However, they are shown as files and not inline in the mail view - which has a broken link. It should be fairly easy to fix this link so they are actually shown inline (so you have an idea of what image that is being discussed).
CR-248564
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Peter,
Your change request was logged. ID: CR-248564.