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Get Interact Generated Email to Include Link to Item

Just starting to play with Interact.  I've got an Interact item that, after receiving an email ("bug@clarizen.com"), create a bug and sends an email back to the sender telling them the bug has been created.  Is it possible for the email back to the sender to include a link to the bug in Clarizen that has been created?  If so, how?

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Hi,

 

Thanks for reaching out! You can defeintely do that. If the user have a Clarizen license you you need to create a hyperlink on the new bug created. The new bug (if you haven't created any other object in the interact rule) is probably NewObject1. In that case the success message should contain: {GetHyperLink(NewObject1)}

Please feel free to join one of our Advanced Configuration Office Hours  - http://www.clarizen.com/live-demo.html

 

Good luck!

Tamir

Tamir Avital 0 votes
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