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Linking an external form through interact where there is multi pick list

I am trying to link a form that I have created in Jot form to Interact where it will set up a over arching project and then add sub projects depending on which items from a multi select field has been chosen.  For example: On a form named Product Launch they choose Graphic Design, Video, and Presentation IN CLARIZEN I want it to pick the same options from a list (already created with the same names) and then depending on which choices are selected it will build a over arching project named Product Launch with sub projects named Graphic Design, Video and Presentation.  I think I have it set up right but the email that is sent from jot form doesn't have and separators between Graphic design video and presentation so clarion is coming back with a fail because it doesn't know what Graphic design video presentation is.  I think I figured out how to add  separators in but I don't know what to use.

I have included the email text below and a screen shot of the Interact action(although since it is a long one I just included the first section.)

Here is the part of the email that is messing up

rep:Other

date:sdfsd

contact:sdfsdf

name: sdfsdfsdfsd  

type:Graphic Design

Photography

Web Design

Presentation  

sub:sdfsdfsdfsd_

 

 

Any help would be great.

Cathanm Answered

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Hello,

I am moving this thread to our customization forum as this question is better suited answered there. Thanks!

Tom Do 0 votes
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Hi,

 

Since I'm am not familiar with the entire use case, my answer is going to be very general.

  1. Basically, if you want to create sub projects based on a multipick list the best way to do that is leveraging a reverse reference on the Multi-Pick list that will iterate through the values. Here's a very general example: 

https://app2.clarizen.com/Clarizen/View/Default.aspx?id=1c1d1a1e-1843-400f-8d06-354205e1b987&type=Published+Application&ver=v6

 

2. The delimiter of multi-pick list used in interact is semi-colon.

 

I hope that could make you successful, if you still need additional support I would recommend to join one of our advanced configuration office hours sessions.

 

Good luck!

Tamir

Tamir Avital 0 votes
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Tamir

Thanks for the great info at the webinar you helped greatly.  I have another question that pertains to the above question.  I want to set up a request if a certain question on my form is answered a certain way (variable name = task3) and if there isn't already a request with the same name I thought this would work (If(task3='Yes, there are other elements',True,False)) & FindObject('Request',$Title,parent)=NULL I have this in a conditional action list (I tried a few variations but none passed verification) could you help with this? By the way parent is the name of a variable that the request would be named from the form

Cathanm 0 votes
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Hey,

 

The eval criteria makes sense, but in order to debug it and to understand which of the conditions doesn't return the expected result, I would recommend to try it separately and then see which one is the problematic. Please test and reply with some screenshots, and what happened.

 

Thanks,

Tamir.

Tamir Avital 0 votes
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