this gets a "YES!" vote from me
Publish list of Pending CRs and let the community vote for priority
I would like Clarizen to publish the list of CRs in the community and let the community vote for priority.
This is a customer oriented approach that based on core Clarizen values such as transparency and collaboration.
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The idea is to use this community to do this. If you like the suggestion, click on the ^ icon to the left of Post to promote this idea. You will see the value increase. The higher the value, the higher it is promoted and more visibility it will have with our Product team.
How can I see the list of CRs in the community?
What's the navigation?
At this time, the only way to do this is to search for specific criteria or by the Change Request ID if you have it. A good way with this platform is to follow the CR when you come across one you like so that you can always find it by looking at community posts you are following (only).
Maybe having an area for CRs would be good Boris? When a CR is raised, move the post ot the "Community CR Voting" group?
Our Product team is working on a new process for Change Requests. I do not know the details but it will include a procedure that will allow us to update you the customer when the request will be available or when it has been released.
I envision a list of all Pending CRs, sorted by number of votes (most popular on top) so that:
1) Customers can know what's on/ get ideas/be inspired
2) Before I ask for a CR, I can search the list, perhaps it's already there and vote for it
3) If I see a pending CR that relates to me, I can enrich the discussion and details for the requirement. Perhaps I can propose a creative idea to resolve the requirement, or build an App or suggest some-other creative workaround.
In today's community the vote is for a 'post' not for a 'CR'.
The Clarizen CR number is just a reference string in the text. Sometimes it's not there at all.
If we have several disjointed discussions from clients asking for a certain feature, then those Community members will only meet if they actively search for one another and the votes will not be accumulated unless a vigilant Clarizen administrator does the manual work behind the scenes.
For example: I've noticed this when I asked to add the Clarizen Roadmap to the Dashboards. Eventually I have learned that apparently others are asking for it too. It already has a CR number but the discussions are disjointed and redundant .
Thank you for your feedback. I will bring up these points with our Product team which will be making the final decisions on these processes.