The demo code for c# api has the headings :
"ID, Title, PHASE, State, Severity, Priority, Assigned To, Submitted By, Notes, posts, Created On"
but Phase does not seem to exist so they are all in the wrong columns (state under phase, severity under state etc.).
Also there is a filter for customer (which crashes out with "general db error" when I use the drop-down) but I cant see a way of assigning a customer to an issue on the site either and it crashes out when you do it in the c# api demo (as part of adding a new customer to a new issue - "'Issue' and 'Customer' cannot have a 'Project Customer Link' link between them."). The only headings on the site under issue are:
"State, importance, id, title, priority, assigned to, resolved in project, due date, created on"
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Mat,
Phase is a Standard Field in Clarizen at the Work Item level... not on Cases (Issues, Requests, Bugs, Risks). You can create a custom field at the Cases Item Type (picklist with relevant phases).
Thanks for clarification Boris. So Phase is not relevant to an issue so should not be in the Sample Application download (API demo code) they provide on their site - (in issuesform.cs).
Do you know if the same is relevant for linking customers to issues? Their code shows a customer filter but I can't see how to assign them to an issue in the site. When you run the sample code and use the drop-down it crashes.
Ok.. just found the "add related" link in the website. I've added a related issue but this does not stop the demo crashing when attempting to filter issues by company (from the issuesform.cs):
utils.cs:
public static void CheckResponseStatus(Result result)
{
if (result.Error != null)
throw new Exception(result.Error.Message); // this throws error -unhanded exception "general database error"
}
Hi Mat.
The demo code you were using seems outdated.
Please let us know where you found it and when you downloaded it, so we can check if our resources need update.
The correct demo code should be downloaded from this page:
http://www.clarizen.com/project-software-resources/for-developers.html.
If you still have issues with the recent code, please post again.
Hope this helps,
Ophir