Cannot activate subtasks - am getting 'general database error' - please advise asap!
Thanks
Liz
Please sign in to leave a comment.
Hi Liz,
I’m sorry about those access troubles! We detected the service issue that was resolved immediately.
The application should be back up and running for you now. Can you please confirm?
http://www.clarizen.com/trust.html
Diana
Trying again - do I need to shut down and restart?
All looking back to normal now. What was the issue here?
Thanks!
Hi Liz,
Excellent! Glad that got it fixed. And again, our sincere apologies for troubles today.
Here is additional information. Let me know if you would like us to provide you with RCA.
Resolved Service Event Notification:
Please be advised that the issue was resolved by the engineering team, who is now analyzing the incident and will provide Root Cause Analysis (RCA) upon request within 10 business days.
Current functionality status:
The Clarizen Service is fully functional.
Be grateful for RCA when available please.
Many thanks
Liz