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Quickbooks download - need clear warning message please

The progress percentage doesn't always reflect the true percentage (in terms of time) and can appear stuck/hung. It would be very helpful if you could add a very clear message once the Download button is clicked stating that this process can take several minutes so please don’t cancel or try to refresh once you have clicked the button.

Our team has run into problems in the past by trying to re-download the file because it appears to have failed when they don’t see the progress percentage change for a long time

Toby Pilling Answered

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Hi Toby,

This seems like a bug. Are you still experiencing this issue? If so, please go ahead and open a ticket with us and we will escalate this to our R&D teams.

Tom Do 0 votes
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