How to timestamp case completion

I have created a custom field on the case form that auto populates the date when a case is closed or resolved. This allows us to recognise the turnaround on cases. Now I want to change it so it picks up the Date and Time. How do I create this formula?

Tay Dong December 08, 2015 13:24 Answered

Hi Tay,

Date custom field does capture time, however it is not shown in Clarizen UI, you can create a text type custom field instead and then use ToString to capture that.
For example ToString(OrganizationNow(),"MM-dd-yyyy hh:mm")
You can look on more example to how to leverage the ToString date/time formats here: https://msdn.microsoft.com/en-us/library/8kb3ddd4(v=vs.110).aspx

Good luck!
Tamir

Tamir Avital December 08, 2015 22:35 0 votes

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How to timestamp case completion

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How to timestamp case completion

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