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Explanation of Call limiting

I am trying to understand the limits of API calls. Based on the documentation there are 1,000 calls per day per purchased license with a maximum of 1,000,000 a day.

Are all the API calls grouped together? So say my account has 10 licenses but all the API calls go through 1 account. Will I have 1,000 from that one account or 10,000?

Josh Boutwell Answered

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The number of API calls is calculated per organization (company) so it does not matter from which user you perform the calls. In your case, this mean you have 10,000 calls available per day.

Eyal Post 0 votes
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Great, thanks!

Are there an other hourly/minute/second limits that aren't documented? I don't expect to hit these but I am more curious.

Josh Boutwell 0 votes
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Ohh, and are the remaining calls available for today listed anywhere?

Josh Boutwell 0 votes
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No, unfortunately, the current quota isn't displayed anywhere. You should, however, get an email when the quota reaches 75% of the threshold.
Regarding other limits: We don't have other undocumented limits for API calls, but there are limits to workflow rules and other customizations elements that may be triggered when an API call is made. These are documented here: http://usermanual.clarizen.com/customization-limitations

Eyal Post 0 votes
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