Trying to understand hidden "hour" logic.

Hello, I created a project beginning in the future. Every task on this project is a full day duration (or multiple days, but point being no partial days or hours are ever used). Every single one day task I have is spanning two days. This is very confusing and frustrating as for whatever reason there don't appear to be formatting options on your work plans to allow the display of the time of day when I'm certain the value is there. I can however use the document publisher app to build a template that pulls the task start dates, along with the time of day and then the time of day will display on the generated document. Is there a reason I have to go through these hoops to see this value or am I missing a configuration somewhere to more easily allow me to see this?

Regardless, when I pull the information into a document publisher app, it is showing that my very first task begins at 2:00 PM, where I would expect this to be 8:00 AM with the assumption that our workday is defined as 8:00AM-5:00PM. Is this a bug? Is there a default setting controlling the time of day the first task begins on a project?

To recap, I have two questions here:

1) How can I more easily see the time of day for a tasks start/due date?

2) Why is my first task beginning at 2:00 PM?

Jon Beckman March 04, 2016 14:44 Answered

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To add some more information with what I found when "tweaking' the hours to my first two tasks:

Scenario when I assign the first task a duration of 8 hours and the second task a duration of 1 day:

task 1 start date: 3/7/2016 2:00:00 PM task 1 due date: 3/7/2016 10:00:00 PM

task 2 start date: 3/7/2016 10:00:00 PM task 2 due date: 3/8/2016 9:00:00 PM

Scenario when I assign the first task a duration of 9 hours and the second task remains 1 day duration:

task 1 start date: 3/7/2016 2:00:00 PM task 1 due date: 3/7/2016 11:00:00 PM

task 2 start date: 3/8/2016 2:00:00 PM task 2 due date: 3/8/2016 10:00:00 PM

task 3 start date: 3/8/2016 10:00:00 PM

In summary, I think this supports that there is a bug concerning how many work hours are in a day. It does appear that our work hours are set from 2:00 PM - 11:00 PM based on my second scenario where task 1 ends on one day and task 2 begins on another (at the same time task 1 began on the day prior). This indicates that our days are based on 9 hour days rather than 8. The more confusing part however is that if we assign a duration of "1 day", this only applies 8 hours which would be incorrect if our days are based on 9 hour days. Please advise if this is a software bug or if this can possibly be fixed via configuration.

Jon Beckman March 04, 2016 15:27 0 votes

I would start by going to Settings >> Global Settings >> Calendar >> Calendar Settings.

This will show you when a work day starts by default as well as how many working hours are in a day. The settings here are the default for the whole organization.

In addition, I would confirm that your time zone is set correctly (Global Settings >> Time Zone).

Josh Santos March 04, 2016 21:51 0 votes

Thank you for the reply Josh. I did notice I had a discrepancy here as I had my default hours in a day set to 8, while having my workday spanning 9 hours with no break. I added a break and it appears my issue has been resolved. Thanks again Josh.

Jon Beckman March 08, 2016 13:47 0 votes

Going back to Jon's question 1) How can I more easily see the time of day for a tasks start/due date?

Is there an answer to this?

Kristin Rohrer April 23, 2019 20:12 0 votes

Trying to understand hidden "hour" logic.

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4 comments
Date Votes