Post

3 followers Follow
0
Avatar

How to create a recurring Action Action?

Hello,

I would like to create a custom action that updates  all the cases of a given workitem.

What should be the custom action setting that defines this recurring update that goes through all the related cases?

Can someone give an example?

Thanks,

Arnon

Arnon Yaffe Answered

Please sign in to leave a comment.

3 comments

0
Avatar

Hi,

What exactly should the action update?

You can set a custom action that is activated once the record is modified - this should be what you're looking for.

Guy 0 votes
0
Avatar

For example, I would like to add a team member to all the Open Issues of a given project.

A new resource has joined the project and I want to update all the current open issues and add the resource as a team member.

Arnon Yaffe 0 votes
0
Avatar

Hi Arnon,

I am including a screen capture of an example I created for you. If you would like to assign a new resource to all of the cases assigned directly to the project please use the object "Cases" . If you would like to include cases assigned to all work items within the project please use both" Cases " and "Targeted Cases" as per the screen capture.

http://screencast.com/t/bjYgh9fh9dGX

http://screencast.com/t/vgkspz8WVH9

http://screencast.com/t/N7hFcEIS

Hope it helps.

Bea Genthner 0 votes