To be perfectly honest here, this feature might very well be excluded to encourage you to buy more licenses. I've raised it about 2 years ago to Clarizen and it has always been a highly requested addition.
Viewing notes via 'Time to Update Your Progress' e-mails
It would be good if e-mail users could view notes for a task via the request e-mail when updating their progress, as it would quickly remind them of the task history.
I've raised this as a support query #31365 but unfortunately there is no way to do it.
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Correct, this one is more of a business decision :/
I would like this functionality as well.