This can do done with a Workflow rule. Please contact your PS Consultant to help you build the rule based on your exact process.
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When an IT request changes to a new project I would like the default in the Mark As dropdown window to be "Active" rather than have to choose from the list manually.
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This can do done with a Workflow rule. Please contact your PS Consultant to help you build the rule based on your exact process.
Would need more detail, however it is very simple to create a workflow to action a status change based upon another field being changed