Capacity hours via the API

Hello Karsten,

I think you're looking for UCTimePhaseDaily.

I hope this helps.

Roland

Hello Roland,

Thanks a lot. Yes, that's what I'm looking for.

I'm just getting started with the Clarizen data model and CZQL.

I have looked at metadata specification, and it all makes sense. But when I make a call to UCTimePhaseDaily it returns an empty object with no data. Please see screenshot. Am I missing some parameters that UCTimePhaseDaily requires before returning data? It doesn't seem to say so in the spec.

Thanks,

Karsten

Hello Karsten,

This works in my demo environment: 

Are 8.7, 8.8 and 8.9 system settings enabled?

Thank you,

Roland

Hi Roland, 

This has been very helpful, thank you!

I don't think I would have thought about changing those settings anytime soon.

Also, I understand that UCTimePhase is updated once every 24 hours, so when testing updates to the calendar the changes won't appear instantly in the API.

Thanks,

Karsten

Hello Karsten,

Yes, UCTimePhase is updated once every 24 hours. It can be manually updated in the reports module as well.

I hope this answers your question.

Roland

Hi Roland,

Your answers earlier was very instructive, thanks. I have been successful in using UCTimePhaseDaily on the sandbox environment and move the calls to also work with the prod environment at api2.clarizen.com.

A new issue has emerged, since I'm not able to move from sandbox to prod env. for the Timesheet-object.

Here is a simple query for externalID and Duration on the sandbox env and the result is as expected:

If I replicate this call and only change the url and api key, I get a response only listing IDs on the prod enviroment:

Looking at the dialogue here https://success.clarizen.com/hc/en-us/community/posts/360010199000-Permissions-for-API-user - it could seem to be a matter of permissions. But I have checked several times and the integration user generating the primary api key is Admin, liteadmin and have Financial permissions. And as mentioned, I have no issue in accessing other data across users like UCTimePhaseDaily.

Can you help with this?
Regards,

Karsten

Hi Roland,

I managed to work out the problem: The api user had to be "superuser" as well in order to get the timesheet data.

So please ignore the question below as it has been resolved.

Thanks,

Karsten

Hello Karsten,

Glad you found the solution. Thank you for the update!

Hi Roland, in your answer below (https://success.clarizen.com/hc/en-us/community/posts/360010255019/comments/360002676039) you mention that UCTimePhase can manually be updated in the reports module. 

Do you refer to reports in the user portal or is it possible via the API?

If it is possible via the API what method would that be?

Thanks,

Karsten

Ok, thanks for a quick response!