Respect CASE for Custom External ID - Salesforce ID
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This is a CRITICAL requirement for us and probably others out there who do not even realize it. :)
Salesforce uses a 15 Digit Unique ID for all their records when viewed through the browser (web service). Turns out that Clarizen cannot handle Mixed Case External ID?!?!
Therefore, when you attempt to Customize CLZ External ID to match the SFDC Unique ID you will get an ERROR:
SFDC Object #1:
SFDC Object #2:
00k7000000gEnaTThey are the SAME characters, but they are DIFFERENT values, but this what you will see if you attempt to use the above combination.
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