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Internal error using findUserQuery

Hi,

I'm using Clarizen API, to get some data for our external reporting purposes. I'm able to query table using data/query service, but data/findUserQuery does not work for me. Please find an error below:

{"errorCode":"Internal","message":"An internal error has occurred, the error was logged and will be examined.","referenceId":"2iPBhLfBJcNFuv2j7E3bCy"}

I use POST, parameters look as follows: {"fields": "DisplayName", "FirstName": "Lukasz"}. Can you provide some more information about this error?

Lukasz N Answered

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Hi Lukasz,

Can you please share the end point that you are using (URL) and the date you got this error?

Thanks,

Elad

Elad Franklin

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Hi Lukasz,

I was able to reproduce the issue. The search is currently working when you supply the first and last name together.

This means that only this example will work for you:

{ 'firstName': 'John', 'lastName': 'Snow'}

 

Please open a ticket to our support team and we will handle it.

Thanks a lot for contacting regarding this issue.

Elad

 

 

Elad Franklin 1 vote
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Hi Elad,

You are right - using firstName and lastName it returns a proper record. What is strange - the respond from server containc at first message of 'unexpected error': 

Oops, an unexpected error occurred. The error was logged and will be examined. <br>The error id is: 2cMEa6dQlzgZefmzgpxAsI

and after the message there is a proper respond from server:

Oops, an unexpected error occurred. The error was logged and will be examined. <br>The error id is: 2cMEa6dQlzgZefmzgpxAsI{"entities":[{"id":"/User/XYZ","DisplayName":"XYZ","C_Chapter":{"id":"/XYZ"}}],"paging":{"from":1,"limit":100,"hasMore":false}}

Thank you very much for your help!

Lukasz

Lukasz N 0 votes