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Hi Tony,
Can you please share an example of the request you are using so I will understand that exact scenario?
Thanks
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Clarizen API - User License assignment management
Through the API, I can update the license type for the user, but I am not able to find an entity type / link for assigning licenses or viewing them in anyway. Is this possible through the API? Our goal is to be able to completely automate user provisioning.
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Could you do this via Active Directory API? Create/Set requisite fields in AD and sync those with Clarizen fields. Create workflow rules based upon field changes, i.e. Clarizen licence field changing. This would probably be the simple part. Clarizen functionality would need to permit licence automated (workflow) assignment. If it does, then you can progress
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The simple use case would be a user being added to an AD group would trigger an account being processioned along with a license being assigned. We can to the account creation through the API, just not the actual license assignment.
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So the only stumbling block is Clarizen being able to assign a licence automatically. You will need Clarizen to answer this part. You would probably also need AD field for licence type to assign, i.e. Full, T&E, Social. If Clarizen can automate, they will need this field to select licence type. And of course will need the reverse. When someone leaves, you need to trigger the revocation
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