Post

4 followers Follow
1
Avatar

Jira Integration - Sync only Jira Worklogs to Clarizen Timesheets

Hi,

I tried to use the Jira V2 integration without success for the following Use Case :
- We have an existing Task into Clarizen (under a Customer Project)
- We have an existing Project into Jira (for a Customer)
We want to Sync all Jira Worklogs (Tempo) created for Jira Customer Issues on this Jira Project with Clarizen Timesheets on the corresponding Task

How to do that ? Events only trigger on Issues and It always try to create a new Task into Clarizen.
- I would like to establish a link between an existing Clarizen Task and the Jira Project (or best with the Jira Customer).
- I do not want the Event to create a new Task
- I want to create Timesheets on the existing Clarizen Task

Could you please help ?
Best regards,

Patrick Lartigau Answered

Please sign in to leave a comment.

3 comments

0
Avatar

At this time we do not support syncing worklogs created through Tempo. I would suggest discussing this further with our PS team to see if it could be done through the API.

Bobby Benigno 0 votes
Comment actions Permalink
1
Avatar

Hello, 

Has this changed in the meantime? Is the sync of worklogs created through Tempo supported? 

Best regards, 

ST 1 vote
Comment actions Permalink