Error Messages should have more information
May 17, 10:24 PDT
There are many instances of system errors occurring (and often being logged) where the error messages and logs do not contain enough information to determine what is happening or what needs to be done to correct the error.
We are experiencing some errors in API calls like this:
API call response message:
"5/10/2019 10:01 AM Unable to update record in CLZ: Body:,"
The Body of the error is blank and there is no way to determine why the update failed.
For Clarizen rules, when a rule runs and a referenced object is bad (or has been deleted) the error and log messages do not contain any information about the "bad" object. An Object ID, external or normal, or whatever other information is available is needed to debug.
You should improve the feedback on errors so that they can be properly resolved.
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