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Max Character Limit in Description Field: Possible to Increase?

We are running into an issue where there's a maximum of 512 characters in the "Description" field. We are getting this error: "Maximum characters allowed 512 has been exceeded"

Can that be increased? I saw a post that indicates it is 1600 characters, and there was a feature request (CR-234866) to increase it to 3200 or remove it altogether. What is the status of that?

Thanks!

Doug Smith Answered

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Hi Doug, what action are you doing that is triggering a message regarding the 512 character limit?  I believe the limit is larger, but there is a constraint on how large the field can be for certain actions (integrations, forms, etc.)

Josh Santos 0 votes
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Hey Josh, we are just trying to paste plain text into that field. I just tried again, and NOW it is telling me the limit is indeed 1600. Perhaps that was just a glitch yesterday?

Thanks!

Doug Smith 0 votes
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Ah, could be. That is strange that you would have received a message referencing 512 characters when just pasting in information. Please let us know if you see this again. Thanks!

Josh Santos 0 votes
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Whoops...spoke too soon. It's telling me the limit is 512 characters for the Description field on a Customer card, but 1600 on a Project, Milestone, or Task card.

Doug Smith 0 votes
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Hmm, can you submit a ticket and we will escalate. Thanks!

Josh Santos 0 votes
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