Post

2 followers Follow
0
Avatar

[Export Project(s) in MS Project Format] Your report could not be created, please try again.

Hi Guys,

I tried to use "Export Project(s) in MS Project Format" to export project but it prompts me error 'Your report could not be created, please try again.'.

I tried to check the Error Log but there no useful information from the log.

The Error description is 'Report generation procedure for report 'Export Project(s) in MS Project Format' failed due to internal error.'

Can anyone tell what could be the error reason, or any method to further investigate the error?

Thanks,

Sam

Sam Fu Answered

Please sign in to leave a comment.

4 comments

0
Avatar

This sounds like something Clarizen should take a look at.

Does the log describe anything more specific than "internal error"?

Guy 0 votes
Comment actions Permalink
0
Avatar

Hi Sam, can you please submit a formal ticket if you have not already? We will need to have a look to see what could be causing the issue.

Josh Santos 0 votes
Comment actions Permalink
0
Avatar

Hi Josh,

 

I have submitted the request already and Roland is helping now.

 

Many thanks,

 

Sam

Sam Fu 0 votes
Comment actions Permalink