Post

1 follower Follow
0
Avatar

email created with custom actions attached to work items

I have created custom action where an email is sent. Is there a way to attach that email to a task? and so that when the recipient replies the reply email goes into the task as well?

Bo Gao Answered

Please sign in to leave a comment.

5 comments

0
Avatar

Absolutely, this is definitely possible with a tweak to your custom action.  I would recommend the Advanced Q&A webinars to go through step by step what needs to be done ( http://www.clarizen.com/live-demo.html).  Basically your are going to just create a new object which is going to be an email, and attach it to the task you are sending the email on.

Josh Santos 0 votes
Comment actions Permalink
0
Avatar

Wait, I spoke too soon. I thought I'd seen newobject for emails, but I don't see that in the list...any reason for that?

Bo Gao 0 votes
Comment actions Permalink
0
Avatar

Josh, I got it figured out. Forgot there is an option below the email section for tracking purposes. Thanks for the support.

Bo Gao 0 votes
Comment actions Permalink