We are using the quick rule for emailing bugs into Clarizen. We are using the canned rule and have not made changes to it. A co-worker tried to forward an email to the email address and received the following message (he tried a number of times, each with the same result):
Failed to complete operation: Replies not supported for Quick
When I forward an email to the same address, I am able to submit the bug successfully. He has successfully submitted bugs to the same email.
Would you please tell me what this message means and why he may not be successful in forwarding the email as a bug?
Many thanks,
Linda King