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Who actually receives notifications on project discussions?

Will a "Reviewer" receive notification and have view into the email link?

Jylene Sheatsley Answered

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On project discussions, anyone who is on the notify list or you tag using @. With some configuration you can also have Reviewers be notified. If you are talking about using the "Email to Team" action on a project, Reviewers, Resources, Managers, and the Project Manager are all notified.

Josh Santos 0 votes
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A follow-up :-)

If you start a discussion on a work item (context This Task), who gets notified/can see the discussion? Resources + Manager?

What if there are (external) reviewers on the work item? Can they see/get notified?

You cannot hold a discussion with a single person (not a group) when you start the discussion from a work item, right? Only a group.

Peter Fjelsten 0 votes
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As long as you are using @ you can send notifications to any user, internal or external.  You can theoretically do a discussion with one person, but you will not receive the emails for your own posts.

Josh Santos 0 votes
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Hi Josh,

Who gets notified without using @? And if there are external reviewers on a task, can they still see the discussion if not @'ed?

How can you run a discussion on This Task with just one person (nobody else is notified)?

Peter Fjelsten 0 votes
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I don't believe anyone gets notified automatically without using the @ on work items (R&D please correct me if I'm wrong here), but you can create your own notifications that will get pushed out.  Reviewers would be able to see the discussions as well.

Josh Santos 0 votes
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Oh, OK. I thought Resources + Managers would be notified, hence the This Task "notification" setting.

Oh, I just got a notification on a This Task discussion - and I am "reviewer" on this task.

It is not clear in the manual what happens, definitely, and I guess this is quite important since notifications may determine whether important information is missed or not  :-)

Peter Fjelsten 0 votes
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If anyone has some more input, I'd like to hear it since this is especially important when you bring in customers in Clarizen.

 

Peter Fjelsten 0 votes
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