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Why does some Percentage Complete values include a Question-mark?

Some of the work items have a question mark after the percentage complete (screen clip below).

What causes the question mark, and what action should be taken as a result?

thanks,

Richard

Richard Udy Answered

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Richard, 

The question mark could come up in a few scenarios...

1 - You will see ? in % Complete if the Actual Effort is greater than Planned Work

2 - You will see ? in % Complete if the time entered on items completed & reopened.

 

Hope this helps. 

 

Sincerely, 

Boris Krutiy

Boris Krutiy 0 votes
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We are not entering Actual Effort or time, so I don't see how that could cause it. 

Is there some way to get the system to recalculate the value?

Richard Udy 0 votes
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It must be that a work item was marked as completed and then reopened. In this case you would just have to re-enter a % completion.

Josh Santos 0 votes
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