Task not appearing in user timesheet

Bryan, 

This could be a few things...

1 - Verify that the Task in question is set to Reportable. You can view this column in the Work plan by clicking on the Gear Icon, selecting Manage and then searching and selecting the Reportable field.

2 - Another issue could be if the resource was at any time deactivated or replaced at the task or Project. This would set the <Resource>.State (different from <WorkItem>.State) to INACTIVE. To check this, you will need to maximize the Resource Panel and then clicking on the Gear Icon, selecting Manage and then searching and selecting the <Resource>.State field. If the column shows a LOCK, this means the resource is Inactive on the Task and cannot add time (so cannot see task in timesheet). Change in the column to ACTIVE and the Task should appear. 

Sincerely, 

Boris

From Bryan (caught by spam filter)

Thanks. It was number 2, for the 3rd time. Thanks. -------- Bryan Newman

I'm also having the same problem. Verified everything as suggested, but the user still can't see the task in his timesheet. Need help here..

Riswan, did you verify the work item is reportable, active, assigned to the right resource (make sure there is no duplicate resource with the same name), and the task has a date range within the timesheet's range? If all four of these items seem correct, please submit a ticket and we'll have a look inside of your account.

I had the same issue and just wanted to say thank you to Boris for posting this response - it resolved the item.