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Updated chat feature

The current alert for new messages through chat isn't very noticeable.  It would be nice to upgrade the chat feature to be similar to Facebook chat.  When a new message comes in, it will pop up at the bottom of the screen automatically.  If you aren't actively viewing that screen, the tab name blinks notifying you that there is an active message.

Tori Meek Not planned

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Thank you for submitting this feature request. For future reference the request ID is CR-201961.

Danielle Lasirona
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13 comments

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Thanks, Ashley. I've added your company to the feature request.

Permanently deleted user 0 votes
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I agree as well. Possibly a sound notifier options as well as the above ideas.

Tim Gelette 0 votes
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Not sure if it helps to get this feature request happening sooner but I wholeheartedy agree - at this point the chat function is pretty useless to me as the team I want to chat to have clarizen open but are working on other documents above their browswer window - they never see me chat with them! I work remotely from the team and would really love to see the chat function change to pop up discreetly (without disappearing) when I chat with someone - it would also be awesome to be able to include more than one person in a chat - take a look at Lync as an example for their chat functionality!

Katherine Willis 0 votes
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Hi Jeffrey, you have been added to the list of requesters for this feature. 

Danielle Lasirona 0 votes
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Hi Chana, you have been added to the list of requesters for this feature request. 

Danielle Lasirona 0 votes
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So has this ever been implemented?

People send chat, but no one reads them or even notices the alert; so then we go back to Lync, Skype, RingCentral trying to "notify" people.

Worse, people "hide" from these other systems, because they DO NOT want to be intercepted and Clarizen is the ONE place where we can "tag" contractors, employees, etc about timesheets and whatnot.

 

So the chat notification needs to be a popup, chat head, blinking alert, etc but something more "noticeable"...

Wilfredo Maldonado 0 votes
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