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Emails using TrackIt should only need "reply" instead of "reply all" to go back into Clarizen

When an email goes out from Clarizen, the recipient needs to CC:TrackIt for the reply to come back into the application.  Recipients may not do this with any level of consistency.  If the sending email address (or the reply to address) was by default set to the TrackIt email address, that would significantly limit the potential for replies to not be tracked in Clarizen.

Ashley Fraschilla Not planned

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Ashley, 

Thank you for submitting this request. Your change request was logged. ID: CR-228363.

 

Sincerely, 

Boris Krutiy - Clarizen Success

Boris Krutiy 1 vote
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