Cannot login - User is not allowed to access the requested application

I tried resetting my password but still get the error, "User is not allowed to access the requested application." I signed up about 2 weeks ago.

How can I resolve this?

Naomi Acosta July 30, 2015 15:25 Answered

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Hi Naomi,

Please go ahead and open a support case with us cause we do not want to expose your username. We will assist you from there. Thanks!

Tom Do July 30, 2015 20:10 0 votes

Hey Tom,
How do I open the support case? Is this through 'submit a request?'

Thank you.

Naomi Acosta July 30, 2015 21:02 0 votes

Yes - please use the "Submit a request" area.

Yossi Truzman July 31, 2015 06:36 0 votes