2 followers Follow

Send Progress Updates

Upon selecting a task and choosing the action to <Send Progress Update>, the email gets sent to the task Manager, not the task Resource. I would like the resource to provide the update, not the manager. How can this be done?

Hana Leyco Answered

Please sign in to leave a comment.

1 comment


If you are referring to the email you can send when choosing 'Send Update Request', you'll notice that when this email goes out, it provides information at the bottom on who it gets sent to:

The report includes tasks that are either:
Directly assigned to you
Managed by you with no assigned resources
Managed by you but the assigned resources have emails disabled (read more about Email Notifications)

Thus resources should be receiving these emails and they only will not if resources have emails disabled. Check those settings and see if it is functioning correctly for you.

Devin Williams 0 votes
Comment actions Permalink