Thank you for your question!
All users should not have access to every singe file that has been uploaded into Clarizen, but rather users should be able to see files that relate to their role/permission. File visibility is also based on the group/discussion users belong to.
Example: user A is a resource on a task X and uploaded a file on that task, another regular user B is NOT a resource on the same task X (user B does not have Super user permissions or Manager/Project Manager role on this task/project), therefore, user B will not be able to see the uploaded file by user A.
Do you also have Super User permissions? Super User will be able to see all files uploaded into Clarizen, as Super User can perform all project related activities regardless if he/she has a role in the project
Not to confuse between Administrator and Super User. These two roles have different areas of responsibilities. Administrator is responsible for system environment settings, while Super User has “super” rights in the project management area.
There are a few options: You have to be a full user on 'Basic' mode to see the project and a resource on the project to upload the file. You can have a full user on 'Enhanced' mode and have to be a resource on the project or simply have that individual as a 'Super User".
Hope this helps :)