Post

3 followers Follow
1
Avatar

Discussion posts truncate on reports

 When I run a report of discussion posts it truncates larger posts. Is this a setting somewhere or is this a restriction of the reporting tool? 

Jeffrey Smith Answered

Please sign in to leave a comment.

10 comments

0
Avatar

When you hover with the mouse you should see a tooltip with the entire string. To see all you can also export to Excel.

Guy 0 votes
Comment actions Permalink
0
Avatar

I was hoping the whole discussion would show but I have to click on each individual discussion for it to show. 

Jeffrey Smith 0 votes
Comment actions Permalink
0
Avatar

How many characters are you trying to view? I can see the entire discussion when I'm exporting to Excel (~300 characters).

Guy 0 votes
Comment actions Permalink
0
Avatar

I just checked one of the discussion fields and it is 636 characters with spaces. 

Jeffrey Smith 0 votes
Comment actions Permalink
0
Avatar

It looks like it is a around a 512 character limit. Not sure why this would happen since there isn't that limitation in the Clarizen discussion field and there isn't that limitation in Excel. 

Jeffrey Smith 0 votes
Comment actions Permalink
0
Avatar

In this case I suggest you open a support ticket for them to see what can be done.

Guy 0 votes
Comment actions Permalink
1
Avatar

This sounds like a tooltip limitation, but it might be a bug. Please submit a ticket as Guy suggested and we'll do a formal investigation. Thanks!

Josh Santos 1 vote
Comment actions Permalink
1
Avatar

did any resolution ever come of the Truncation of the field when exporting to Excel?

Tim Myers 1 vote
Comment actions Permalink